Our 5-Step Procedure
Every vehicle transport follows our rigorous 5-step process designed for maximum safety, transparency, and peace of mind. From quote to delivery, you are in control.
The Transport Journey
Click on each step to learn more about what happens at every stage of your vehicle's transport.
Start by requesting a free quote through our website or by calling our team. We will assess your vehicle details, route, and timeline to provide an accurate, competitive quote within 2 hours. Once you accept, we schedule your transport and send a confirmation with all details.
What happens in this step:
- Submit vehicle details (make, model, year, condition)
- Specify pickup and delivery addresses
- Choose preferred service type (open/enclosed/door-to-door)
- Select preferred dates and flexibility
- Receive detailed quote with breakdown
- Confirm booking with deposit (50% upfront, 50% on delivery)
Typical Timeline
A typical Johannesburg to Cape Town transport takes 5-6 days from quote request to delivery.
Quote Request
Submit your request online or by phone. Receive quote within 2 hours.
Booking Confirmation
Accept quote, pay deposit, and receive booking confirmation with all details.
Pickup Scheduling
We coordinate pickup time that works for you. Inspector dispatched to your location.
Vehicle Pickup
Inspection, loading, securing, and departure. GPS tracking activated.
In Transit
Vehicle traveling to destination. Real-time tracking and regular updates.
Delivery
Arrival at destination, unloading, inspection, and handover.
Safety Measures
We take every precaution to ensure your vehicle arrives in the same condition it left.
Comprehensive Insurance
Every vehicle is covered by our cargo insurance policy from pickup to delivery. Coverage includes damage during loading, transit, and unloading. For high-value vehicles, enhanced coverage is available.
Photo Documentation
Minimum 20 high-resolution photos taken before transport. These serve as the baseline for condition comparison upon delivery. Photos are stored securely for 12 months.
Signed Condition Reports
Both pickup and delivery condition reports are signed by the customer and our inspector. This creates a legal record that protects all parties and ensures accountability.
GPS Tracking
Real-time GPS tracking on every carrier. You can monitor your vehicle's location via our web portal or receive SMS updates at key milestones.
Driver Rest Protocols
Our drivers follow strict rest protocols in compliance with South African transport regulations. No driver operates for more than 9 hours per day without mandatory rest.
Emergency Response
24/7 emergency response team on standby. In the unlikely event of an incident, we have protocols for immediate response, customer notification, and damage mitigation.
Ready to Experience Our Professional Process?
Request a free quote and let us handle your vehicle transport with the care and professionalism it deserves.